己／ self-portrait

manman

Self-motivated and detail-oriented team player who learns quickly, solves practical problems, and delivers high-quality work in collaborative environments.

my0sterick@gmail.com 925-524-9403CALinkedIn

一・ Where I've Been

most recent first

From Jan 2026

Santa Clara, CA

IT Technician

Alibaba Cloud

Provide high-priority on-site support for IDC customers across hardware and network infrastructure issues.
Maintain, diagnose, and repair high-density server clusters to support uptime and stable data center operations.
Own ticket execution, SLA follow-through, asset inventory, spare-parts readiness, vendor coordination, and infrastructure upgrade support.

Mar 2024 - Oct 2025

Union City, CA

IT Manager

Rich Windows & Doors / Rigo Cabinets

Partnered with sales, accounting, and factory teams to identify workflow pain points and improve cross-department operations.
Designed and built internal tools including a custom ERP, factory tracking system, and automated quotation system.
Maintained company networks, servers, and factory PLC machinery while supporting website, visual content, Meta Ads, and Xiaohongshu operations.

Sep 2023 - Feb 2024

Hayward, CA

IT Technician

GMS Audio Visual

Installed and tested door, glass-break, smoke, flood, motion, and other low-voltage sensors.
Installed and tested network cabling for sensor and security system deployments.
Installed and maintained surveillance and access-control systems including cameras, door locks, and keypads.

Jul 2021 - May 2023

China

Advertisement Associate

Shanghai Xitu Information Technology

Designed and maintained company web properties.
Planned and analyzed ad campaigns across platforms.

二・ Tools At Hand

Dev & Cloud

React ／ Next.js ／ AWS ／ Supabase ／ Vercel ／ Python ／ Linux

Data & AI

SQL ／ ETL ／ n8n ／ LLMs ／ Agentic AI ／ RAG ／ ML

Infra & Hardware

TCP/IP ／ PLCs ／ Servers ／ Surveillance ／ IoT ／ Low-V cabling

Marketing & Tools

Meta Ads ／ Google Ads ／ SEO ／ Shopify ／ Premiere ／ Canva

IT Technician

Alibaba Cloud

Provide high-priority on-site support for IDC customers across hardware and network infrastructure issues.

Maintain, diagnose, and repair high-density server clusters to support uptime and stable data center operations.

Own ticket execution, SLA follow-through, asset inventory, spare-parts readiness, vendor coordination, and infrastructure upgrade support.

IT Manager

Rich Windows & Doors / Rigo Cabinets

Partnered with sales, accounting, and factory teams to identify workflow pain points and improve cross-department operations.

Designed and built internal tools including a custom ERP, factory tracking system, and automated quotation system.

Maintained company networks, servers, and factory PLC machinery while supporting website, visual content, Meta Ads, and Xiaohongshu operations.